yea, i think they get an extra percentage for selling extended warranty.. which unless you're a complete moron with electronics dont really need. manufacture warranty is usually enough. my friend used to sucker people into buying it when he worked at compusa, if they didnt want it, he'd birng out the box all bashed up from walking into walls and stuff.I bought a $500 TV at Best Buy back in the fall, 2001. The kid asks me if I wanted the Extended Warranty, I said no thanks. He reminds me of all the stuff it covers and everything, I say no that's OK. He keeps at me about, saying he can't believe I really don't want it, he basically came within an inch of saying I am a moron for not wanting it, starts getting an attitude and everything. I got really pissed at him, he was making me look like an ass in front of other people in the store. If he hadn't already swiped my CC, I'da said "just give me my credit card back, I don't want it anymore". I left really pissed off at that prick, and vowed never to make another major purchase at any Best Buy, and I haven't. In fact, later that same night, I went across the parking lot to Circuit City to buy a PS2, a memory card and GT3.
Unfortunatley, I like the layout of a Best Buy store more than Circuit City's, but I only go to Best Buy anymore to buy CD's and DVD's or other misc. small stuff.
and that person they have at front door that greets you....freakin annoying. Leave me alone.
lol!!Go in with a hammer, then smash the ipod with it twice.
Then say: "Is it broken three times now?"
What a complete douchebag.my friend used to sucker people into buying it when he worked at compusa, if they didnt want it, he'd brng out the box all bashed up from walking into walls and stuff.
Alright. I'mma knock all this out.yea, i think they get an extra percentage for selling extended warranty.. which unless you're a complete moron with electronics dont really need. manufacture warranty is usually enough. my friend used to sucker people into buying it when he worked at compusa, if they didnt want it, he'd birng out the box all bashed up from walking into walls and stuff.
I bought a $500 TV at Best Buy back in the fall, 2001. The kid asks me if I wanted the Extended Warranty, I said no thanks. He reminds me of all the stuff it covers and everything, I say no that's OK. He keeps at me about, saying he can't believe I really don't want it, he basically came within an inch of saying I am a moron for not wanting it, starts getting an attitude and everything. I got really pissed at him, he was making me look like an ass in front of other people in the store. If he hadn't already swiped my CC, I'da said "just give me my credit card back, I don't want it anymore". I left really pissed off at that prick, and vowed never to make another major purchase at any Best Buy, and I haven't. In fact, later that same night, I went across the parking lot to Circuit City to buy a PS2, a memory card and GT3.
Unfortunatley, I like the layout of a Best Buy store more than Circuit City's, but I only go to Best Buy anymore to buy CD's and DVD's or other misc. small stuff.
and that person they have at front door that greets you....freakin annoying. Leave me alone.
I dont know, but after the compusa shut down, and he went to work for a bestbuy, I think there was some sort of incentive/bonus pay for selling a retailer extended warranty. I remember at compusa they had a stamp card thing that accumlated, so each paycheck would receive some kind of bonus pay from commission+ext. warranty.Alright. I'mma knock all this out.
I'm a Supervisor for Best Buy @ my store for the Media dept.
Let me clarify that we DO NOT work off commission. So those that don't get that. We DO NOT gain ANYTHING by selling you the Extended Warranty. AKA "PSP or PRP"
The Warranty is a VERY good program. I mean honestly think about it. Shit happens right? Well when shit happens with Manufactures Warranty *depending on which brand* You pay shipping there, pay for issue *sometimes*, have weeks if not months of downtime, then pay shipping back.
Recall is different.
Also a way that they charge you for repairs is this. Plain and Simple the title. "LIMITED Warranty"
Everything I buy from my store, I get a Warranty with it. Hands down. Games, TV's, Gaming Consoles, Sound Systems, Computers, Monitors. The whole 9 yards.
As to other people talking about the customer service @ their local store. Go to other stores, Believe me when I say that attending meetings and functions out of state for my work to do my job better, actually helps and I get to see others and hear their ideas. Now granted some Management sucks but that's EVERYWHERE.
Directly, as for your friend from CompUSA is just immature for not getting what he wanted apparently.
Best Buy can not make every employee be Mary Poppins for you. Though we do try to educate the employees to fit everyones needs.
Some people...I swear...:roll:
Should have kicked him in the face.I bought a $500 TV at Best Buy back in the fall, 2001. The kid asks me if I wanted the Extended Warranty, I said no thanks. He reminds me of all the stuff it covers and everything, I say no that's OK. He keeps at me about, saying he can't believe I really don't want it, he basically came within an inch of saying I am a moron for not wanting it, starts getting an attitude and everything. I got really pissed at him, he was making me look like an ass in front of other people in the store. If he hadn't already swiped my CC, I'da said "just give me my credit card back, I don't want it anymore". I left really pissed off at that prick, and vowed never to make another major purchase at any Best Buy, and I haven't. In fact, later that same night, I went across the parking lot to Circuit City to buy a PS2, a memory card and GT3.
Unfortunatley, I like the layout of a Best Buy store more than Circuit City's, but I only go to Best Buy anymore to buy CD's and DVD's or other misc. small stuff.
and that person they have at front door that greets you....freakin annoying. Leave me alone.