Welcome to the forum. I'm just trying to make the best when it comes to hids. What makes yours better than the competition? I'm a first time hid buyer so laymans terms always help. Thanks mitch
Thanks for the welcome!
HIDs in general are all basically the same, in how they work, but there are so many differences in price, wiring, type of ballast, method of connection, waterproof or not, etc.
Our ballasts, bulbs, and connections are all water resistant. The only thing from our kits that really can't get wet is the optional Relay Harness. All of our kits are "plug and play", so you simply unplug your lights, plug in our kit, and install in your headlights. We offer both 35w and 55w ballasts for those who want the choice.
As for service, we're a 2 man operation, and both of us are online almost all the time, either from our phones or on a laptop. Our goal is to answer PMs or emails within 30 minutes. We are available right here on the forums if you need us.
Warranty is another area that I love to be compared against DDM. Go to their warranty page on their website. It's a whole page of fine print and legal talk, also talking about shipping and possible fees. Our warranty process is simple. No shipping on your part, you don't send the defective part back to us, you don't pay any fees, and we don't need a whole web page to explain it.
Our warranty is 18 months, no hassle protection against any defect. We offer lifetime warranty for just $9.99!
Don't get me wrong. DDM has a product that works mostly and that lots of people are happy with. If they didn't they wouldn't be in business. We're just here to tell you, there's other options out there!
I hope that answers some of your questions, and thanks again!